Replying late
Whoever replies first wins. A message unanswered at night is a lost sale.
CRM · AI-powered WhatsApp CRM
Automated customer service, sales and bookings on WhatsApp with AI
An AI agent that replies in seconds, qualifies, sells and books on WhatsApp, Instagram and Facebook. For businesses across Colombia.
18+ years of experience 500+ clients served Tap and try what interests you
CR Carolina RuizWhatsApp · Meta ad
- Hi, what services do you offer and how much do they cost?
- Hi! Happy to help. We have three main services. Is this for you or for your company? AI agent
- For my company
- Great. Here is the information and pricing. Would you like an advisor to call you today? AI agent
AM Andrés MejíaWhatsApp · Meta ad
- I want the family combo for delivery
- Excellent choice. The family combo is $68,000 with delivery. What address should we send it to? AI agent
- Calle 45 # 30-12
- Done. You can pay by bank transfer or payment link. Once you send me the receipt, I will confirm your order. AI agent
VP Valentina PérezWhatsApp · Meta ad
- I need an appointment for an assessment
- Of course. I have tomorrow at 10:00 a.m. or Thursday at 3:00 p.m. Which works for you? AI agent
- Thursday
- Booked: Thursday at 3:00 p.m. I will send you a reminder the day before. AI agent
CRM · Live
Try it yourself: talk to our AI advisor
It replies instantly, day or night, answers your questions and, if you want, books your diagnosis. It is the same system we install in your business.
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adtiva · AI advisor● Online · replies instantly
AI advisorHi! 👋 This is the adtiva AI advisor, an Intelligent Advertising agency in Colombia. I can help with content, ads on Meta, Google and TikTok, websites and AI sales automation. What is your main challenge today?
Type your question here…
Why sales are lost on WhatsApp
You are not short of customers: they are lost between the first message and the reply.
No one follows up
Almost no one buys on the first message. Without follow-up, interest cools down.
Scattered customers
Chats on several phones and no one knows where each customer stands.
CRM
Your AI sales advisor on WhatsApp, working 24/7
Never sleeps, never forgets a follow-up and only hands your team customers ready to buy. This is how it looks in adtiva CRM.
- Replies in seconds
- Understands voice notes
- Qualifies
- Books into your calendar
- Follows up
Simulated conversation in adtiva CRM
It turns comments into customers and follows up with context
It replies to comments on your posts and ads, takes the conversation to private messages and follows up based on what each person shared.
- 1Comment on your reel
- 2Reply with context
- 3Direct message
- 4Smart follow-up
Hi, Laura 🌿 Here are the 60 cm and the 1 m monstera. What space is it for?
For the living room, but I am moving in two weeks 🙈
How exciting! I will message you once you have settled in, so we can send it to your new apartment.
2 weeks later
Hi, Laura, how is the move going? Since you told me the monstera was for your new living room, I set aside a 1 m one for you. Shall we send it this week with the pot?Smart follow-up · picks up on what she shared
Everything adtiva CRM does to automate your WhatsApp
AI, a shared inbox, bookings, sales and follow-up on one platform. Our team implements and manages it.
Official WhatsApp
Meta API, without the app limit
Comments with context
Replies on Instagram and Facebook
24/7 AI agent
Replies in seconds
Qualifies
Only buyers get through
Books appointments
Based on your availability
Sells and collects
Orders, payments and receipts
Smart follow-up
Based on what the customer already shared
Measures with Meta
Your ads learn from your sales
WhatsApp automation for your industry
The AI agent learns how your sector sells: what your customers ask, how appointments are booked and how deals are closed.
Tap an industry to see how it works
Clinics, medical practices and aesthetic centers
They ask about prices at all hours, and the schedule fills up with whoever replies first.
- Answers questions about procedures without giving diagnoses.
- Books the assessment based on each professional’s availability.
- Sends reminders and reduces missed appointments.
C· Customer · Health & aestheticsWhatsApp
- Hi, I would like information about the botox treatment
- Of course. Is this your first time with this treatment? AI agent
- Yes, first time
- Great. The first step is an assessment with the doctor to define what you need. I have Tuesday at 10:00 a.m. or Thursday at 4:00 p.m. AI agent
- Thursday
- Done, your assessment is booked for Thursday at 4:00 p.m. I will send you a reminder the day before. AI agent
Architecture, design and finishes
High tickets and long cycles: a quote goes cold if no one follows up.
- Qualifies the project: type, budget and timeline.
- Books the visit or meeting with the right advisor.
- Follows up on every quote until it closes.
C· Customer · Architecture & homeWhatsApp
- Hi, I want to remodel the living room in my apartment
- What a great project! How do you picture your space: modern, warm, minimalist? AI agent
- Something warm, with wood
- I love it. Could you share a photo of the space? That way we can give you more complete advice. AI agent
- Photo of the living room
- Received, it has great light. Shall I book a visit with the architect on Saturday morning to take measurements? AI agent
Restaurants, fast food and entertainment
At peak hours, every minute without a reply is an order for the competition.
- Shows the menu and takes the complete order.
- Confirms address, delivery fee and payment method.
- Manages reservations and reactivates regular customers.
C· Customer · Restaurants & foodWhatsApp
- Hi, do you deliver?
- Yes! Here is the menu. What are you craving today? AI agent
- Two double burgers and a soda
- Perfect: 2 doubles + soda = $54,000, plus $5,000 for delivery. What address should we send it to? AI agent
- Carrera 27 # 45-10
- Got it. Will you pay in cash or by transfer? As soon as you confirm, your order goes to the kitchen. AI agent
Repair shops, service centers and dealerships
Customers only come back if someone reminds them of their next service.
- Quotes the service based on the vehicle.
- Books the shop appointment with date and time.
- Reminds them of the next service and brings the customer back.
C· Customer · AutomotiveWhatsApp
- Hi, I need my brakes checked
- Of course. What vehicle do you have? Make, model and year. AI agent
- Mazda 3 2019
- What are you noticing: noise when braking, vibration, or does the pedal feel soft? AI agent
- It makes noise when I brake
- Understood. I will book a diagnosis at the shop: tomorrow at 8:00 a.m. or 2:00 p.m. Which do you prefer? AI agent
adtiva CRM plans and pricing
Choose based on your business or let us recommend one.
What does your business need? Pick one option and we will tell you which plan fits
Your ideal plan—See the plan ↓
Starter
For those who want official WhatsApp and to reply as a team.
$200,000 COP/month
No implementation fee
- Official WhatsApp API, without the new chats limit
- Shared inbox for your team
- Customer pipeline
- Your team replies
Business
For those who need 24/7 replies and qualified leads filtered for them.
$300,000 COP/month
+ guided implementation and launch (15 days)
- Everything in the Starter plan
- AI agent that replies 24/7
- Pre-qualifies and filters customers
- WhatsApp, Instagram and Facebook
- Up to 6,000 messages handled per month
Company
For those who want the agent to sell: orders, appointments and payments.
$600,000 COP/month
+ guided implementation and launch (15 days)
- Everything in the Business plan
- The agent takes orders and books appointments
- Shares payment details and receives the receipt
- Replies with context to Instagram and Facebook comments
- Smart follow-up based on what each customer already shared
- Sales events sent to Meta
- Up to 10,000 messages handled per month
Corporate
For companies with several locations, numbers or teams.
Custom
Based on the size of your operation
- Everything in the Company plan
- Several locations and WhatsApp lines
- Several specialized agents
- Conversation quality audit
- Custom integrations
Monthly prices in Colombian pesos (COP). Meta charges for WhatsApp conversations based on your usage; that amount is billed separately and we explain it to you before we start.
How we implement your WhatsApp CRM
We handle the technical side. You just tell us how you sell.
- Step 1
Diagnosis
We see how you serve customers today and which plan you need.
- Step 2
Official implementation
We connect your WhatsApp to the official Meta API and set up your inbox.
- Step 3
Agent training
The agent learns your services, prices and the way your best salesperson sells.
- Step 4
Launch and follow-up
We test every case on real WhatsApp and support you during the first weeks.
WhatsApp is already limiting businesses
Your competition ran out of quota. You keep selling with the WhatsApp Business API.
The WhatsApp Business app limits how many new customers can reach you. With adtiva CRM your same number moves to the official API and never stops.
- 150 new chats per month
- A single phone handles everything
- No follow-up or measurement
CRMOfficial WhatsApp API C CustomerOfficial API
- Hi, do you have availability today?
- Hi! Yes, I have 4:00 p.m. Shall I book it for you? AI agent
- Perfect, how can I pay?
- Here is the payment link. Once you send it, I will confirm your appointment. AI agent
- Without the new chats limit
- Your whole team in one inbox
- 24/7 AI agent and measurement with Meta
- Official implementation · Meta Tech Provider
- Keep your same number
Your WhatsApp CRM delivers more when connected to our services
The CRM is the tool; strategy, content and ads fill your inbox with customers.
AI sales automation
We design the flows and the sales agent around your process.
Learn more → →
Digital advertising
Ads on Meta, Google and TikTok that go straight to your agent.
Learn more → →
Social media marketing
Content that sparks conversations your agent converts.
Learn more → →
Intelligent Sales System
Strategy, content, ads and adtiva CRM connected in a single system.
Learn more → →Frequently asked questions
What we are asked most often before implementing adtiva CRM.
Does adtiva CRM reply to Instagram and Facebook comments?
Yes. The AI agent replies to comments on your posts and ads with the context of what the person asked and the post they commented on. It then takes the conversation to direct message or WhatsApp to handle it privately and move it toward the sale or the appointment.
How does the follow-up work?
With the context of the entire conversation. If a customer told you they want the service in December, that they have a budget or that they have a specific question, the follow-up starts from there at the right time. It does not send generic messages: it picks up on what each person already shared, on WhatsApp, Instagram or Facebook.
What is the WhatsApp Business API and why do I need it?
It is Meta’s official connection for businesses. Unlike the WhatsApp Business app, it lets several users handle conversations at once, connects an AI agent and a CRM, sends automated replies and does not have the app’s new chats limit. adtiva CRM implements it as a Meta Tech Provider.
Is adtiva CRM a WhatsApp chatbot?
It is more than a chatbot. A menu chatbot replies with fixed options; the adtiva CRM AI agent converses like a person, understands voice notes and images, qualifies each customer, books appointments, takes orders and follows up, all connected to your sales pipeline. It is not an auto-reply bot: it is a sales advisor working 24/7.
What is the WhatsApp new chats limit?
WhatsApp Business (the app) limits how many new conversations you can start with people who have not replied to you. With the official WhatsApp Business API, which is what we implement in adtiva CRM, that app limit does not apply: Meta assigns messaging tiers that grow with the usage and quality of your account.
Do I lose my WhatsApp number?
No. We connect your same number to the official API. What changes is that it is now handled from adtiva CRM, in a shared inbox, and is no longer used in the phone app.
Can the AI agent get prices wrong?
The agent does not make up information. It uses the prices, services and hours you approve, and when a question goes beyond what it knows, it hands the conversation over to someone on your team.
What happens if a customer wants to talk to a person?
The agent hands the conversation over to your team with a summary of the case, so no one has to ask the same questions again.
What does the implementation include?
The official WhatsApp connection, setup of the inbox, pipeline and tags, training the agent with your business information, testing on real WhatsApp before launch and 15 days of support after going live: we review the conversations and fine-tune the agent. The cost depends on the plan and your operation; we give it to you during the diagnosis.
Are there additional costs?
Meta charges for WhatsApp conversations based on your usage; that amount is billed separately and we explain it to you before we start. Ad spend, if you have it, is also paid directly to the platform.
Is the data mine?
Yes. Your conversations, contacts and data belong to your business. adtiva manages them under its data processing policy, in accordance with Colombian Law 1581 of 2012.
Automate your WhatsApp: customer service, sales and bookings 24/7
Message us and within 24 hours we will tell you which plan your business needs.
Message us on WhatsApp
laura.gomez Do you have the monstera? Do you deliver? 😍2 min · Reply
mimatica.vivero Author Hi, Laura! 🌿 Yes, we have it and we deliver. We will send you photos and prices by direct message.1 min · AI agent · adtiva CRM