Slow replies
Customers write while their intent is high and get an answer hours later, after they already bought elsewhere.
AI sales automation · Colombia
An AI advisor that replies in seconds, books and collects payments, without sleeping or forgetting a follow-up
We design, train and implement your business’s sales agent and automations. It serves customers like your best advisor, hands your team the people ready to buy and connects with your ads, social media and website.
- Official WhatsApp API, Instagram and Facebook
- Natural conversation, not option menus
- Your team only handles what matters
LM Laura M.WhatsApp
- Hi, I would like an assessment for a facial cleansing 😊
- Hi Laura! Happy to help. Which day works best for you? AI assistant
- Could it be this Friday afternoon?
- This Friday I have 3:00 p.m. or 4:30 p.m. available. Which one do you prefer? AI assistant
- 4:30 is perfect
- Great. To confirm, could you share your full name and ID number? AI assistant
- Appointment booked · Friday 4:30 p.m. · team notified
The problem is rarely a lack of customers
It is a service process that does not respond quickly, clearly or consistently. Every minute of delay is a customer writing to your competitor.
Overloaded advisors
Your team spends the day repeating hours, prices and locations instead of closing sales.
Messy calendars
Overlapping appointments, incomplete data and reschedules lost between chats.
Customers lost after hours
Night and weekend messages go cold before anyone reads them.
Forgotten follow-ups
The real money is in follow-up, and it depends on each person’s memory.
A menu chatbot is not a sales agent
Traditional bots force customers to type numbers. The adtiva system converses, understands context and follows your business rules.
Replies like a machine
- Rigid menus that cause drop-off
- No understanding of context or history
- Sounds robotic and frustrates customers
- Always needs a human to move forward
adtiva sales agent
- Natural conversation with context memory
- Understands dates like "tomorrow" or "this Friday"
- Knows which ad each customer came from
- Books, quotes, asks for the receipt and alerts your team
What we automate in your business
Every implementation is designed around your industry, tone, policies and hours. These are the building blocks of your system.
24/7 conversational service
Answers questions, guides customers and handles objections in your brand’s tone, at any time and across many conversations at once.
Booking with real availability
Asks for date and time, checks open slots, suggests alternatives, confirms, reschedules and cancels. It never makes up availability.
Assisted closing
Detects purchase intent, shows the order summary, shares payment details, asks for the receipt and alerts your team to verify it.
Ad context
Recognizes whether the customer comes from an ad or your website and adapts the conversation to what they saw.
Smart follow-up
Sends reminders for appointments and pending purchases, and checks the conversation first: if the customer said "not interested", it does not insist.
After-sales and repeat purchase
Days after the purchase it asks how it went. If the customer is happy, it offers something else; if not, it alerts a manager.
Clean data and pipeline
Collects name, phone, city, service and whatever your business needs, and moves each opportunity through your funnel with no manual work.
Measurement down to the sale
Every booking and sale goes back to Meta as a signal so your ads learn to find buyers, not browsers.
Operational notifications
Your team hears about what matters without reading every chat
Every key action in a conversation triggers an automatic alert for the manager or the person in charge. Full control without being glued to your phone.
- React fast to high-intent customers
- Verify payments as soon as the receipt arrives
- Handle complaints and sensitive conversations on time
- Supervise operations without relying on anyone’s memory
Today’s alertsIllustrative example
- New appointment bookedLaura M. · Friday 4:30 p.m.
- Receipt receivedAndrés R. · verify payment
- High-intent customerAsking about the annual plan
- RescheduledCarlos P. moved his appointment to Monday
- Sensitive conversationUpset customer · needs an advisor
AI plus your team: the model that actually works
The goal is not to replace people. It is for your team to drop repetitive tasks and focus their energy on closing.
AI takes care of
- Replying in seconds
- Repeating processes without skipping steps
- Sorting and collecting data
- Serving after hours
- Following up consistently
Your team focuses on
- Important deals
- Decisions and sensitive cases
- Relationships and loyalty
- Supervising the system
It works for any business that sells through conversation
We have implemented it in professional services, health and retail. It adapts to the way you sell.
- Aesthetic clinics
- Dentistry
- Medical practices
- Spas and barbershops
- Restaurants
- Real estate
- Gyms
- Academies
- Auto repair shops
- Technical services
- Tourism
- Paperwork and advisory services
How we implement it
An engineering process, not a generic template. You approve every step.
- Step 1
Conversation diagnosis
We review how you serve customers today, where they drop off and which tasks repeat.
- Step 2
Agent design
We define tone, rules, services, hours, qualifying questions and when to hand off to a human.
- Step 3
Implementation and testing
We connect channels, pipeline and alerts, and test real cases before going live.
- Step 4
Guided launch
15 days of support to fine-tune replies with real conversations and measure results.
CRM Everything runs on adtiva CRM
The tool where your agent lives: shared inbox, pipeline, campaigns and measurement in one place.
- Official WhatsApp API, Instagram and Facebook in one inbox
- 24/7 AI agent depending on the plan
- Pipeline and automatic tags
- Sales events sent to Meta
Even better when connected to the rest of the system
An agent that serves well multiplies the return on every peso invested in attracting customers.
Digital advertising
Ads that lead to conversations answered in seconds and measured down to the sale.
Learn more →Social media marketing
Content that generates comments and messages the agent turns into appointments.
Learn more →Intelligent Sales System
Strategy, ads, content, CRM and web working as one system.
Learn more →AI automation FAQ
What people ask us most before implementing a sales agent.
Does the AI agent replace my advisors?
No. The agent replies fast, collects data, books and follows up. Your team receives customers ready to buy and focuses on closing and on sensitive cases.
Will my customers feel they are talking to a robot?
The agent speaks natural language, in your brand’s tone and with memory of the conversation. It does not use number menus. It introduces itself as your business’s assistant.
Which channels does it work on?
WhatsApp through Meta’s official API, Instagram and Facebook Messenger, all from a single inbox in adtiva CRM.
What if a customer asks something the agent does not know?
The agent does not make up answers. When a question falls outside what was defined, or the case is sensitive, it hands the conversation to someone on your team and alerts them.
Can it book appointments and collect payments?
Yes. It checks real availability, books, reschedules and cancels. For sales, it shares payment details, asks for the receipt and alerts your team to verify it.
How long does implementation take?
It depends on the scope. It always includes design, testing and a 15-day guided launch to fine-tune the agent with real conversations.
How much does AI sales automation cost?
The monthly cost depends on the adtiva CRM plan and the agent’s scope. You can see the plans on the adtiva CRM page or ask us for a diagnosis to recommend the right one.
What is the difference between this service and adtiva CRM?
adtiva CRM is the tool. This service is the work of designing, training and implementing the agent and automations, and connecting them to your ads, social media and website.
How many customers are going cold in your WhatsApp today?
We review how you serve customers today and show you what to automate first to sell more with the same team.
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